Ordering

How it works

  • STEP 1. Choose a pair of shoes that you feel comfortable with that I will work on.
  • STEP 2. Create an idea for your dream bespoke shoes. This can be your own design or you can work with me, the Artist. A coloured sketch will be emailed to you for your approval before work commences on the final shoes.
  • STEP 3. Once complete, your shoes, individually signed by me, will be sent together with a ‘designer label’ miniature painting with easel.

Types of shoes

Choose a pair of shoes that you feel comfortable with and then we can ensure that you will be totally happy with the final result.

Preferred shoes – Leather, Faux or synthetic leather, Patent, Canvas or Satin. They can be high heels, platforms, kitten heels, low heels, flats or plain ankle boots with low or high heels. The larger the surface area to paint the better the results. As well as new shoes I can paint already worn shoes to totally transform them.  I can work on any colour of shoe completely covering the shoe in a new design or create a design that leaves some of the original colour to show through. New shoes need not be very expensive as my paintings will turn them into unique, bespoke shoes that will be the envy of your friends.
Unsuitable shoes – Sandal types, suede or faux suede, shoes with relief or designs already in place. Ankle boots with buckles or lots of stitching and  straps.

Wearability

The paintings on the shoes will be suitable for general wear and will be easily cleaned. It would, however, be best to avoid scratching them.  

Time scale

4-6 weeks from concept to delivery.

Costs

I have a wide range and selection of my hand painted shoes on display in my showroom attached to my studio. If you would like to see them before deciding on the commencement of your work please give me a call or an email to arrange an appointment to view them.
Once you have decided to go ahead with your hand painted shoes costs will include an initial design consultation stage with you at my studio/showroom, at your home, by email or by phone.
Costs will include colour sketches which will be provided by email to you for your approval before completion of the final hand painted shoes. Also included in the costs is the miniature 'designer label' painting with easel and also postage and packing. When you have received delivery of your finished shoes photographs of them will be sent to you by email and text for you or to show friends and family.
Your bespoke, original hand painted shoes will start from £200 for motif designs on your existing shoe colour.
Fully painted shoes will start from £350 depending on the design and subject required and style of shoe or boots. A final price will be be agreed at the early stages of discussion before the commencement of the work.
I usually work on only one pair of shoes per week due to the time involved in completing them.

Payment

A deposit of £50 will be required before work on the shoes commences. The price quoted will include your original miniature painting and postage of the finished shoes to you anywhere in the world. You will also receive an email of a series of photographs of the finished shoes. The final instalment payment method will be by Paypal, cheque, bank draft, internet banking.

Please see Terms and Conditions below. Use our PayPal button for payment.

Terms and conditions

In placing your order you agree to the terms of use outlined below. Love Heels reserves the right at any time to modify, alter or update these terms of use, and you agree to be bound by such modifications, alterations or updates on subsequent visits.

Placing your order

By placing an order with Love Heels you make a request to use the bespoke service of  hand painted shoes and agree to the Terms and Conditions of Service. 

Love Heels offer a bespoke, unique, and personal hand painted service. When placing an order with Love Heels we will discuss with you in person, by phone or email your exact individual requirements.

Love Heels will confirm in writing each order placed, notifying you of price and time scale. Time scale is defined as the period of time taken from receiving your shoes to the date Love Heels dispatches the completed shoes. Also included in the written confirmation will be a design brief outlining the provision of bespoke hand painted work to be carried out as per your requests.

Prior to commencing work on your shoes you must firstly send us the shoes you wish Love Heels to work on together with your £50 deposit.  It is only upon receipt of the shoes and deposit that a full colour design illustration will be created to help give an insight as to how you can expect your completed shoes to look. This illustration is the artist’s impression only and therefore could be subject to change without prior notice should Love Heels deem necessary. Should you not be satisfied with the design illustration upon receipt, you must make this known immediately in writing prior to the commencement of the hand painted service being carried out on your own shoes.  

Please note that you must send your shoes to Love Heels before any bespoke design illustrations can be drawn up.  After receiving the illustration your £50.00 prior paid deposit is non-refundable should you change your mind about having the shoes painted just prior to the commencement of the work and wish to have your shoes returned.

If you wish to cancel your order once painting has begun on the shoes, you are responsible to pay a fee deemed appropriate by Love Heels in keeping with the percentage of work executed.  This will be a fair and reasonable amount to cover time costs by the artist. Additional fees will be incurred in the instance of changes to the artwork once illustrations are agreed upon or painting on the shoes started.

Once your shoes are finished full payment through PayPal or by cheque must be made prior to dispatch of your completed shoes. 

Delivery of completed shoes

Love Heels shall not be bound to deliver the shoes until you have paid in full. Cheques must be cleared for payment before delivery can be made.  We advise payment by Paypal for speed of dispatch.

Love Heels will contact you to confirm the delivery address once the shoes are ready.  Shoes will be delivered to the address agreed. 

Whilst every effort is made to dispatch the shoes within the time stated, Love Heels accepts no responsibility for delays caused by postal strikes, public or bank holidays.

Love Heels accepts no responsibility for the safe arrival of your own shoes to our premises, 62 Craigowen Road, Carrickfergus, Co. Antrim BT38 7NE, and therefore strongly recommends that appropriate postal insurance be taken out.

Love Heels reminds you that you should wear your bespoke shoes with care due to the nature of the delicate hand painted design and that you be cautious when walking through snow, water , dirty, dusty or muddy conditions.

Client's responsibilites

You accept responsibility for full postal payment of your shoes to Love Heels, this applies worldwide.

You accept responsibility for packaging your shoes in a suitable manner to prevent the likelihood of damage to your shoes whilst in postal transit to the premises of Love Heels.  We ask you to wrap your shoes well and place in a box before posting.

You agree not to post or transmit to the website or Facebook page any material which:

· is threatening, abusive, discriminatory, liable to incite hatred, is in breech of confidence or privacy.

· Violates or infringes the copyrights, trade secrets, or other proprietary rights of any person.

Love Heels responsibilites

Love Heels accepts full responsibility for the care of your shoes once on the premises of Love Heels provided that the shoes have been delivered without transit damage.

Love Heels does not accept responsibility for damage to your shoes which occur in transit. Should damage be evident on delivery to the premises of Love Heels, you will be contacted immediately and informed. You will then be solely responsible for liaising with the delivery service for suitable resolution of the matter.

Love Heels accepts no responsibility, liability or care for shoes once they have left the premises.  All due care will of course be taken to package your shoes well before posting to you.

Securing and storing your personal information

Any personal information which is collected by Love Heels will be used and disclosed only to provide you with the service you have requested.

Love Heels will not at any time or circumstance disclose your information to a third party.

Design property and copyrights

All Love Heels photographic material, images, design illustrations and bespoke designs during the design and production phases of your bespoke service remain the copyright and property of Love Heels. No such photographic material, images, design illustrations and bespoke designs may be reproduced in any format by any person for whatever purpose without the consent of Love Heels.

Love Heels reserves the right to photograph the custom hand painted shoes and may publish or distribute for Love Heels promotional and marketing needs as samples for Love Heels website, portfolio, social media and other commercial or non-commercial use.

Posting of links to the Love Heels website

You are welcome to link to the website by prior consent from Love Heels. Once linked if Love Heels feels your link is not in good taste or is damaging to the service provided, Love Heels reserves the right to withdraw the link to the website.